Shipping policy
At Make it pop CHIC, we are committed to providing you with the best possible shopping experience, which includes fast and reliable shipping. Please read our shipping policy below for more details.
1. Processing Time
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All orders are processed within 1-3 business days of receiving your order. Orders placed during weekends or holidays will be processed on the next business day.
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You will receive a notification once your order is shipped, along with a tracking number to monitor your shipment.
2. Shipping Methods and Delivery Times
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We offer the following shipping methods:
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Standard Shipping: Estimated delivery time is 5-7 business days.
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Expedited Shipping: Estimated delivery time is 2-3 business days.
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Overnight Shipping: Delivered within 1 business day.
Delivery times may vary depending on your location and shipping carrier.
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3. Shipping Costs
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Shipping costs are calculated at checkout based on your location and the size of your order.
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Free Shipping: We offer free standard shipping on orders over $75 (within the U.S.).
4. International Shipping
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We currently offer international shipping to select countries. International shipping costs and delivery times will vary depending on the destination.
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Any customs fees, taxes, or import duties incurred during international shipments are the responsibility of the customer.
5. Order Tracking
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Once your order is shipped, you will receive an email with your tracking number. You can use this tracking number to check the status of your shipment.
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Please allow 24-48 hours for the tracking information to update after receiving your tracking number.
6. Shipping Delays
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We strive to ensure timely deliveries, but please note that shipping carriers may experience delays due to high order volumes, weather conditions, or unforeseen events. We are not responsible for delays caused by the shipping carrier.
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If there is a significant delay, we will notify you and work to resolve the issue as quickly as possible.
7. Missing or Damaged Items
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If your order is missing or damaged upon delivery, please contact us immediately at makeitpopchic@gmail.com with your order details and photos of the damaged items. We will assist you in resolving the issue, whether by sending a replacement or issuing a refund.
8. Incorrect Address
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It is the customer’s responsibility to provide the correct shipping address. We are not responsible for lost or delayed shipments due to incorrect address information.
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If you realize your address is incorrect, please contact us as soon as possible at makeitpopchic@gmail.com. We can make changes to your address before the order is shipped.
9. Lost or Stolen Packages
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Once a package is marked as delivered by the carrier, it is the customer’s responsibility to contact the carrier directly regarding any lost or stolen packages.
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We are not responsible for packages that are lost or stolen once they have been delivered, but we will assist in filing a claim with the shipping carrier if necessary.
10. Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact us at:
Email: makeitpopchic@gmail.com