Frequently Asked Questions (FAQ)
What sizes do you offer?
We offer a range of sizes from XS to 3XL. To ensure the perfect fit, we recommend checking our size guide on each product page. If you need further assistance, feel free to contact our customer service team.
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your order. You can also track your order through the carrier’s website using the provided tracking number.
Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times vary depending on the destination. Any customs fees, taxes, or import duties are the responsibility of the customer.
How long will it take to receive my order?
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: Delivered within 1 business day
Please note that delivery times may vary depending on your location and the shipping carrier.
How can I make a return?
We accept returns on full-priced items within 30 days of receiving your order. The items must be unused, unworn, and in their original condition with tags and packaging. To initiate a return, please contact us at popchic@gmail.com. For more details, please refer to our Return and Refund Policy.
